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Bug

The symbology for ArcGIS Online polygon feature services displays as gray features instead of the expected, original green polygon symbology.

ArcGIS Online
Bug ID Number BUG-000174139
SubmittedFebruary 6, 2025
Last ModifiedFebruary 11, 2025
Applies toArcGIS Online
Version foundNov 2024
Operating SystemWindows OS
Operating System Version11.0 64 bit
StatusKnown Limit

Additional Information

ArcGIS Online uses different versions of the ArcGIS API for JavaScript. If the symbology was created using a newer version (4.x) but is being viewed in an application using the older (3.x) version, the symbology might not render correctly. This is a known limitation because ArcGIS Online Map Viewer Classic and ArcGIS Web AppBuilder use the 3.x version of the ArcGIS API for JavaScript, which does not fully support the advanced symbology options available in the newer 4.x version used by the new ArcGIS Online Map Viewer and ArcGIS Experience Builder.

Workaround

Open the web map in ArcGIS Online Map Viewer Classic, configure the correct symbology color and save it, the correct colors are also fixed for the ArcGIS Web AppBuilder applications.

Steps to Reproduce

Bug ID: BUG-000174139

Software:

  • ArcGIS Online

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