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Bug

The Survey123 website installs the incorrect version of xlrd in a disconnected deployment.

Last Published: October 1, 2022 ArcGIS Survey123
Bug ID Number BUG-000152692
SubmittedSeptember 29, 2022
Last ModifiedJune 13, 2025
Applies toArcGIS Survey123
Version found3.15
Operating SystemUbuntu Linux
Operating System VersionN/A
Version Fixed3.16
StatusFixed

Workaround

  1. Download the Survey123 website for Linux v3.15.
  2. Manually install the WHL v1.2.0 of XLRD and rerun the pyxform setup.
  3. Set the LD_LIBRARY_PATH to the lib directory.
  4. Use the systemctl command.

Steps to Reproduce

Bug ID: BUG-000152692

Software:

  • ArcGIS Survey123

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