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Bug

The Survey123 for ArcGIS mobile application performs significantly worse on the Android platform compared to the iOS platform when collecting surveys.

Last Published: September 19, 2019 ArcGIS Survey123
Bug ID Number BUG-000124976
SubmittedSeptember 4, 2019
Last ModifiedJune 5, 2024
Applies toArcGIS Survey123
Version foundN/A
Operating SystemN/A
StatusKnown Limit

Additional Information

The difference in speed and performance of the Survey123 mobile app on different devices and platforms is expected due to many factors such as the underlying hardware and software running on the device, available memory, storage, and other device specific configurations. The way in which different platforms handle the same underlying code and app implementation will account for differences in the load time of the applications, load time of surveys and performance of the mobile app in general. This is therefore a known limitation, as it is dependant on the device and platform used.

Workaround

Simplify surveys as much as possible to minimize the load time.

Steps to Reproduce

Bug ID: BUG-000124976

Software:

  • ArcGIS Survey123

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