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Bug

The survey photos are not displayed in the correct orientation on the Analyze page of the ArcGIS Survey123 website.

ArcGIS Survey123
Bug ID Number BUG-000164065
SubmittedJanuary 2, 2024
Last ModifiedSeptember 16, 2025
Applies toArcGIS Survey123
Version found3.18
Operating SystemAndroid
Operating System VersionN/A
StatusNon-Reproducible

Additional Information

The issue is currently not reproducible and may have been resolved along with other fixes.

Workaround

Take a photo using an app other than the mobile's own camera, then add it to the survey from the gallery. It is important to take photos using an external app; if the photo is taken with the mobile's own camera and is added from the gallery, the workaround does not work.

Steps to Reproduce

Bug ID: BUG-000164065

Software:

  • ArcGIS Survey123

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