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The Story Map Tour builder page does not open and returns the following error: "An Error has occurred - The map tour interactive builder is not supported on IE 10, please downgrade to IE9."

Last Published: January 9, 2015 ArcGIS Online
Bug ID Number BUG-000084045
SubmittedDecember 16, 2014
Last ModifiedJune 5, 2024
Applies toArcGIS Online
Version found3.6
Operating SystemWindows OS
Operating System Version7
StatusKnown Limit

Additional Information

The error msg gives multiple options to access the builder from IE10 when the FS has attachments. Can use different browsers (Chrome, Firefox).


Use Chrome or Firefox.

Steps to Reproduce

Bug ID: BUG-000084045


  • ArcGIS Online

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