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Bug

The Story Map Spyglass application template fails to create applications with the following error, "Sorry, swipe loading failed," when referencing two different web maps that have a matching custom basemap with certain scales and a projection that does not have a spatial reference of 102100.

Last Published: May 16, 2016 Portal for ArcGIS
Bug ID Number BUG-000094584
SubmittedMarch 2, 2016
Last ModifiedJune 5, 2024
Applies toPortal for ArcGIS
Version found10.3.1
Operating SystemWindows OS
Operating System Version7.0 64 Bit
StatusNon-Reproducible

Additional Information

This issue is not reproducible in the current version of the app.

Workaround

Use a cached basemap with the 102100 projection. Or Do not use a tiling scheme with very detailed scales.

Steps to Reproduce

Bug ID: BUG-000094584

Software:

  • Portal for ArcGIS

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