The Story Map Shortlist application template does not work when 'Create labels' are applied to a feature layer in ArcGIS Online.
Last Published: February 19, 2016ArcGIS Online
Bug ID Number
July 9, 2015
June 11, 2020
After review by the development team, it has been determined that this issue is related to a known limitation with the software that lies outside of Esri's control. The issue's Additional Information section may contain further explanation.
This is currently not available as a hosted application template in ArcGIS Online but this will be released as a new hosted application template in mid-2016 with an interactive builder.
This will be addressed in 2.0 release (when the Shortlist becomes a hosted ArcGIS Online template). The workaround is for authors to use shapefiles to add supporting layers into their Shortlists that have labeling turned on.