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Bug

The Story Map Series app does not load in certain versions of Internet Explorer 11 when the app contains an image, and the message is displayed, "Story is initializing, Thanks for waiting".

Last Published: March 23, 2018 Portal for ArcGIS
Bug ID Number BUG-000112592
SubmittedMarch 21, 2018
Last ModifiedMay 5, 2025
Applies toPortal for ArcGIS
Version found10.6
Operating SystemWindows OS
Operating System VersionN/A
StatusWill Not Be Addressed

Additional Information

Esri is focusing development efforts on the current-generation ArcGIS StoryMaps product and has previously announced that its classic storytelling template, which is currently in 'extended support,' is going to be moved to 'mature support' in October 2023. As a result of this direction, the development team is no longer considering enhancements to the classic templates and is only considering critical-priority bug fixes. This issue is either an enhancement or a bug that has not been classified as critical, so the development team does not plan to address it in the classic story map templates. ArcGIS StoryMaps is being developed with modern technology and design patterns and the benefit of years of feedback received from the storytelling community about Esri’s classic storytelling templates. Although there are issues and no enhancement is to be implemented in the classic templates, many of these have already been incorporated into ArcGIS StoryMaps or are being considered for future updates to ArcGIS StoryMaps. For more information on the classic storytelling template transition plan, see the ArcGIS Blog: https://www.esri.com/arcgis-blog/?s=#&tag=classic-esri-story-maps-transition

Steps to Reproduce

Bug ID: BUG-000112592

Software:

  • Portal for ArcGIS

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