Bug
The Story Map Cascade application does not play videos embedded in the immersive section in mobile devices.
| Bug ID Number | BUG-000102319 |
|---|---|
| Submitted | January 23, 2017 |
| Last Modified | June 5, 2024 |
| Applies to | ArcGIS Online |
| Version found | 4.4 |
| Status | Known Limit |
Additional Information
This is a current limitation with how mobile browsers handle video. As of the Jun 2017 release, Cascade now offers authors a way to configure alternate images that will display in place of content that is not able to be shown on mobile devices such as background videos or 3D web scenes. See this blog post for more information: https://blogs.esri.com/esri/arcgis/2017/06/28/whats-new-in-story-maps-june-2017/ https://blogs.esri.com/esri/arcgis/2017/07/03/optimize-cascade-story-maps-for-mobile/Workaround
Use a section type other than immersive.Steps to Reproduce
Bug ID: BUG-000102319
Software:
- ArcGIS Online
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