laptop and a wrench

Bug

The splash screen image does not display on iOS devices when used as a .PNG in the Crowdsource Reporter application.

Last Published: April 14, 2017 ArcGIS Online
Bug ID Number BUG-000102700
SubmittedFebruary 6, 2017
Last ModifiedJune 5, 2024
Applies toArcGIS Online
Version found4.4
Operating SystemApple iOS
Operating System Version10.0x
StatusKnown Limit

Additional Information

This is not a file type issue, its an image size issue. The recommended image size for this app's splash screen (see hover text tooltip in the app config panel) is 640x960. The supplied PNG is 735x1102.

Workaround

Use a different image file format such as .JPEG.

Steps to Reproduce

Bug ID: BUG-000102700

Software:

  • ArcGIS Online

Get notified when the status of a bug changes

Download the Esri Support App

Discover more on this topic

Get help from ArcGIS experts

Contact technical support

Download the Esri Support App

Go to download options