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Bug

The Solve Vehicle Routing Problem tool in ArcGIS Pro fails with a generic error message when the subtypes are applied to the streets feature class.

Last Published: December 20, 2018 ArcGIS Pro
Bug ID Number BUG-000107770
SubmittedSeptember 1, 2017
Last ModifiedFebruary 20, 2025
Applies toArcGIS Pro
Version found2.0
Operating SystemWindows OS
Operating System Version10.0 64 Bit
StatusNon-Reproducible

Additional Information

The input data in this case is not set up correctly to run the Solve Vehicle Routing Problem tool. The Solve Vehicle Routing Problem tool must have a number of fields to specify the inputs. To fix this problem, perform the following steps: 1. On the Depot feature class, add a NAME text field and calculate the field to a name like Depot. 2. On the Route feature class, add three text fields: NAME, STARTDEPOTNAME, ENDDEPOTNAME. Calculate the field NAME to be 'Truck' and the other two to be 'Depot'. 3. Run the Solve Vehicle Routing Problem tool with the updated feature classes. If the issue persists after performing the workflow above, please contact Esri Support.

Workaround

  1.  Remove the subtypes from the streets feature class.
  2. Open ArcCatalog and right-click the streets feature class > Properties > click the Subtype tab > change the Subtype Field to '<None>' > OK.

Steps to Reproduce

Bug ID: BUG-000107770

Software:

  • ArcGIS Pro

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