laptop and a wrench

Bug

The slow performance of printing tools is related to the minimum number of instances.

ArcGIS GIS Server
Bug ID Number BUG-000175016
SubmittedMarch 13, 2025
Last ModifiedDecember 5, 2025
Applies toArcGIS GIS Server
Version found11.4
Operating SystemWindows Server
Operating System Version2022
Version Fixed12.0
StatusFixed

Additional Information

Based on the usage requirement, bumping up the idle time also helps. Note that the very first request to a print service or any geoprocessing service after it gets into the idle mode makes it load all libraries again. That slows down the first request to finish the task for each instance of a print service.

Steps to Reproduce

Bug ID: BUG-000175016

Software:

  • ArcGIS GIS Server

Get notified when the status of a bug changes

Download the Esri Support App

Discover more on this topic

Esri Community

Search for related information

Training

Find training related to this topic

ArcGIS Ideas

Explore ideas and give feedback

Get help from ArcGIS experts

Contact technical support

Download the Esri Support App

Go to download options