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Bug

The Sketch polygon map area button in the Sketch toolbar is greyed out in ArcGIS Online.

Last Published: January 7, 2022 ArcGIS Online
Bug ID Number BUG-000137787
SubmittedFebruary 27, 2021
Last ModifiedFebruary 10, 2025
Applies toArcGIS Online
Version found8.4
Operating SystemN/A
Operating System VersionN/A
StatusKnown Limit

Additional Information

This issue is a known limitation for older services. This web map is using a deprecated Esri raster basemap.

Workaround

Update to a newer basemap.

Steps to Reproduce

Bug ID: BUG-000137787

Software:

  • ArcGIS Online

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