Bug
The size of the levels of detail downloadable for an offline area in ArcGIS Field Maps is affected depending on how the USA Topo Maps basemap is added to a web map in ArcGIS Online.
| Bug ID Number | BUG-000142126 |
|---|---|
| Submitted | August 11, 2021 |
| Last Modified | June 5, 2024 |
| Applies to | ArcGIS Field Maps |
| Version found | 21.2.2 |
| Operating System | N/A |
| Operating System Version | N/A |
| Status | Will Not Be Addressed |
Additional Information
When adding the layer from the web (URL) it's adding the service USA_Topo_Map which has the more restrictive scale levels. When adding the layer to a map from ArcGIS Living Atlas, it is adding USA Topo to an existing base layer map which has a more expansive set of scale levels. In the JSON examples, one of the service names is World_Topographic_Map (which is not the same as USA_Topo_Map).Workaround
Add the USA Topo Maps basemap through the Add Data > Browse Living Atlas Layers option to avoid the larger than normal levels of detail when downloading offline areas in ArcGIS Field Maps.
Steps to Reproduce
Bug ID: BUG-000142126
Software:
- ArcGIS Field Maps
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