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Bug

The silent install of ArcGIS Pro 2.8 with a custom install directory creates an installation folder and an empty 'Pro' folder in the same file path.

Last Published: November 30, 2021 ArcGIS Pro
Bug ID Number BUG-000143804
SubmittedOctober 19, 2021
Last ModifiedSeptember 18, 2025
Applies toArcGIS Pro
Version found2.8
Operating SystemWindows OS
Operating System Version10.0 64 Bit
StatusIn Review

Workaround

Delete the 'Pro' folder before installing additional extensions or components.

Steps to Reproduce

Bug ID: BUG-000143804

Software:

  • ArcGIS Pro

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