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Bug

The 'Sign in' page is displayed when trying to access an embedded ArcGIS Experience Builder with a secure ArcGIS Online service on iOS devices.

Last Published: December 20, 2022 ArcGIS Online
Bug ID Number BUG-000153460
SubmittedNovember 2, 2022
Last ModifiedAugust 5, 2025
Applies toArcGIS Online
Version found10.2
Operating SystemApple iOS
Operating System Version16.x
StatusWill Not Be Addressed

Additional Information

This issue is caused by the browser security constraints; please see this doc: https://webkit.org/blog/8311/intelligent-tracking-prevention-2-0/, you can find details under the “Origin-Only Referrer for Domains Without User Interaction” section. With this security constraint, I don’t think we can do something to fix it. Why this is not happening in instant app: The proxy service used in instant app and ExB is not the same service. They are two pieces of data. The two data have different restrictions on access to domain: The service used by ExB, the restricted domain is the specific ExB app: https://experience.arcgis.com/experience/7e5454f17e3144f69696ff7220a2edce The service used by instant app has a restricted domain: https://disasterresponse.maps.arcgis.com (not the specific instant app) We created our own proxy item to simulate the user's environment. If the domain is restricted to a specific app and embedded in *.esri.com, the results of ExB and instant app are the same, and both pop-up boxes appear under Safari. Workaround: If possible, you can allow users to set the domain restriction for server data access to: https://experience.arcgis.com. Not limited to specific apps.

Workaround

  1. Add https://experience.arcgis.com to the list of referrer URLs for secured service.
  2. Disable the Prevent Cross-Site Tracking option in the device settings for the browser.

Steps to Reproduce

Bug ID: BUG-000153460

Software:

  • ArcGIS Online

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