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Bug

The shared ArcGIS Pro version 3.x annotation and dimension layers cannot be displayed in ArcGIS Online because creating the map tile cache fails.

Last Published: December 28, 2022 ArcGIS Pro
Bug ID Number BUG-000152844
SubmittedOctober 7, 2022
Last ModifiedSeptember 18, 2024
Applies toArcGIS Pro
Version found3.0.2
Operating SystemWindows OS
Operating System Version10.0 64 Bit
StatusKnown Limit

Additional Information

The issue is an incompatibility between the dataset version and the server version currently used in ArcGIS Online. Annotation datasets created or upgraded in ArcGIS Pro 3.x require the ArcGIS Server version 11.0 or later. The ArcGIS Online backend has a server version for tile services, and this version is currently the ArcGIS Server 10.8.1 version. When the ArcGIS Server version changes to 11.0 or later, the upgraded annotation dataset is to be supported for publishing. More informative analyzer messages are to be added to the ArcGIS Pro sharing experience for this case.

Workaround

Publish the web tile layer with the Cache Locally option instead of Caching Automatically on the server.

Steps to Reproduce

Bug ID: BUG-000152844

Software:

  • ArcGIS Pro

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