laptop and a wrench

Bug

The setup.exe application for the ArcGIS for AutoCAD Build 355 32-bit version does not run on a Windows 7 Enterprise 32-bit operating system. Users receive a dialog box with the following message: "This installation package is not supported by this processor type. Contact your product vendor."

Last Published: August 8, 2018 ArcGIS for AutoCAD
Bug ID Number BUG-000100709
SubmittedNovember 10, 2016
Last ModifiedJune 5, 2024
Applies toArcGIS for AutoCAD
Version foundN/A
Operating SystemWindows OS
Operating System Version7
StatusNon-Reproducible

Additional Information

The issue was likely due to a 64-bit version of ArcGIS for AutoCAD being installed on a 32-bit computer. Please refer to this page: http://appsforms.esri.com/products/download/ to download the correct version of ArcGIS for AutoCAD. Note that the current release of ArcGIS for AutoCAD only supports 64-bit installations.

Steps to Reproduce

Bug ID: BUG-000100709

Software:

  • ArcGIS for AutoCAD

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