laptop and a wrench

Bug

The Service Area service hangs when running asynchronously and the input polygon barrier intersects more than 2000 streets.

Last Published: March 31, 2017 ArcGIS Pro
Bug ID Number BUG-000102975
SubmittedFebruary 17, 2017
Last ModifiedAugust 29, 2025
Applies toArcGIS Pro
Version found1.4
Operating SystemWindows OS
Operating System Version7.0 64 Bit
Version Fixed10.5.1
StatusFixed

Workaround

Convert the polygon barrier to a line barrier, which should intersect less features. The line barrier may still intersect too many lines, but the analysis will fail and return an error stating so.

Steps to Reproduce

Bug ID: BUG-000102975

Software:

  • ArcGIS Pro

Get notified when the status of a bug changes

Download the Esri Support App

Discover more on this topic

Esri Community

Search for related information

Training

Find training related to this topic

ArcGIS Ideas

Explore ideas and give feedback

Get help from ArcGIS experts

Contact technical support

Download the Esri Support App

Go to download options