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Bug

The service area analysis has different behavior using ArcGIS Online routing service data, in comparison to ArcGIS StreetMap Premium data.

Last Published: November 27, 2020 ArcGIS Pro
Bug ID Number BUG-000134868
SubmittedOctober 24, 2020
Last ModifiedJune 5, 2024
Applies toArcGIS Pro
Version found2.6.2
Operating SystemWindows OS
Operating System Version10.0 64 Bit
StatusKnown Limit

Additional Information

The behaviors described here are as designed. When running the Add Locations tool for network analysis layers referencing a portal service (including ArcGIS Online), the points are appended to the sublayer and the location fields are not calculated. The location fields are only calculated during the solve time because the data is sent to the server to be processed once. As a result, it is correct that the SourceID, SourceOID, PosAlong, SnapX, SnapY, SnapZ, and DistanceToNetworkInMeters fields are not populated for service-referencing layers until after solving it. For the same reason, the Snap to Network option does not apply to service-referencing layers. This option is hidden from the Add Locations tool UI for these layers in ArcGIS Pro 2.7, and the documentation is updated. This option should be hidden for service-referencing layers. This is because it is not possible to snap inputs to the network for service-referencing layers, and the DistanceToNetworkInMeters field to be populated generally with non-zero values. The issue mentions that the SourceID value is 1 for all points in the service-referencing layer. That is also correct, as the points are located on the underlying network's only edge source, which has an ID of 1.

Steps to Reproduce

Bug ID: BUG-000134868

Software:

  • ArcGIS Pro

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