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Bug

The secured service for the area of interest (AOI) layer in the generateProduct REST API operation returns an error under certain deployments.

ArcGIS GIS Server
Bug ID Number BUG-000165267
SubmittedFebruary 21, 2024
Last ModifiedApril 2, 2025
Applies toArcGIS GIS Server
Version found11.2
Operating SystemWindows Server
Operating System Version2022
Version Fixed11.3
StatusFixed

Additional Information

This issue is addressed in ArcGIS Enterprise 11.3. Esri announces the ArcGIS Server 11.2 Production Mapping Topographic Production Service Patch. This patch resolves issues that affect cartographic processes used by Production Mapping Topographic Production Service. This patch is recommended for users of ArcGIS Server 11.2 who are using the production mapping topographic production service. The URL is: https://support.esri.com/en-us/patches-updates/2024/arcgis-server-11-2-production-mapping-topographic-production-service-patch

Workaround

Esri announces the ArcGIS Server 11.2 Production Mapping Topographic Production Service Patch. This patch resolves issues that affect cartographic processes used by Production Mapping Topographic Production Service. This patch is recommended for users of ArcGIS Server 11.2 who are using the production mapping topographic production service. The URL is: https://support.esri.com/en-us/patches-updates/2024/arcgis-server-11-2-production-mapping-topographic-production-service-patch

Steps to Reproduce

Bug ID: BUG-000165267

Software:

  • ArcGIS GIS Server

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