laptop and a wrench

Bug

The Search ArcGIS Pro help search bar on pro.arcgis.com is not working in some countries and regions.

ArcGIS Pro
Bug ID Number BUG-000160767
SubmittedAugust 18, 2023
Last ModifiedOctober 14, 2024
Applies toArcGIS Pro
Version found3.1
Operating SystemWindows OS
Operating System Version10.0 64 Bit
StatusIn Review

Workaround

Add pro.arcgis.com to the Trusted Sites in Internet Options:

  1. Open the Control Panel application.
  2. Select Network and Internet.
  3. Click Internet Options.
  4. In the Internet Properties dialog box, click the Security tab.
  5. Select Trusted Sites and click the Sites button.
  6. Add https://pro.arcgis.com as a trusted website.

Steps to Reproduce

Bug ID: BUG-000160767

Software:

  • ArcGIS Pro

Get notified when the status of a bug changes

Download the Esri Support App

Discover more on this topic

Get help from ArcGIS experts

Contact technical support

Download the Esri Support App

Go to download options