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Bug

The scene layers stored as tiles freeze when used in an ArcGIS Experience Builder application. In the web traffic, the following console error is returned, “index.js:1 Uncaught (in promise) TypeError: Cannot read property 'selectRecordsByIds' of undefined.”

Last Published: November 2, 2020 ArcGIS Online
Bug ID Number BUG-000134969
SubmittedOctober 28, 2020
Last ModifiedAugust 5, 2025
Applies toArcGIS Online
Version found8.3
Operating SystemWindows OS
Operating System Version10.0
Version Fixed8.3
StatusFixed

Workaround

When publishing the dataset in ArcGIS Pro, select Share as web layer. Data shared through this method do not experience the error.

Steps to Reproduce

Bug ID: BUG-000134969

Software:

  • ArcGIS Online

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