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Bug

The scale bar's label text is not retained after performing a custom print service via Map Viewer Classic, ArcGIS Experience Builder, and ArcGIS Web AppBuilder.

ArcGIS GIS Server
Bug ID Number BUG-000163238
SubmittedNovember 27, 2023
Last ModifiedMarch 10, 2026
Applies toArcGIS GIS Server
Version found11.2
Operating SystemWindows Server
Operating System Version2019 64 Bit
StatusDuplicate

Additional Information

This issue is a duplicate of BUG-000179250.

Workaround

Steps to Reproduce

Bug ID: BUG-000163238

Software:

  • ArcGIS GIS Server

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