laptop and a wrench

Bug

The Save window does not appear when trying to upgrade Concurrent Use licenses of ArcGIS Desktop 10 to 10.1 using the offline upgrade method in Windows Server 2003 SP2 32-bit.

Last Published: August 25, 2014 ArcGIS for Desktop
Bug ID Number NIM083106
SubmittedJuly 27, 2012
Last ModifiedApril 28, 2025
Applies toArcGIS for Desktop
Version found10.1
Operating SystemWindows OS
Operating System Version7
Version Fixed10.1
StatusFixed

Additional Information

Fixed at 10.1 SP1.

Workaround

Perform the upgrade process over the internet to complete the license upgrades successfully.

Steps to Reproduce

Bug ID: NIM083106

Software:

  • ArcGIS for Desktop

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