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Bug

The Request Rate metric on service components is not calculated correctly in ArcGIS Monitor 2023.3.x when the associated Metrics observer is set to the default interval of 5 minutes.

ArcGIS Monitor
Bug ID Number BUG-000165258
SubmittedFebruary 21, 2024
Last ModifiedOctober 31, 2025
Applies toArcGIS Monitor
Version found2023.3
Operating SystemN/A
Operating System VersionN/A
Version Fixed2024.0
StatusFixed

Workaround

Change the Metrics observer interval service to 1 minute instead of the default of 5 minutes. 

Steps to Reproduce

Bug ID: BUG-000165258

Software:

  • ArcGIS Monitor

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