NIM040861 for ArcLogistics Desktop

Bug ID Number	NIM040861
Submitted	December 16, 2008
Last Modified	June 5, 2024
Applies to	ArcLogistics Desktop
Version found	9.3
Operating System	Windows OS
Operating System Version	XP
Status	Will Not Be Addressed

Description

The Reports menu(s) do not have any entries and are always disabled.

Cause

The ArcLogistics 9.3 Final installation does not install the Reports or Tutorials folder in the correct location on a non-US/English Windows operating system.

Workaround

Move the Reports and Tutorials folders to the correct location according to the localized installation. This can be done by manually moving these folders.

Move the '\Documents and Settings\All Users\Documents\ESRI\ArcLogistics' folder to the correct location.

For example, on Spanish Windows XP, the correct location for these folders is \Documents and Settings\All Users\Documentos\ESRI\ArcLogistics. The 9.3 installation will put these at \Documents and Settings\All Users\Documents\ESRI\ArcLogistics instead.

For Windows Vista, these files should be located at \Users\Public\Documentos\ESRI\ArcLogistics instead of \Users\Public\Documents\ESRI\ArcLogistics.