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Bug

The relational ArcGIS Data Store backup fails and the error message "Cannot invoke "com.esri.arcgis.datastore.model.configstore.CacheStoreConfigStore.getConfigureOptions()" because "<local20>" is null" is returned. Provide a user-friendly error message with what is failing.

ArcGIS Data Store
Bug ID Number BUG-000179933
SubmittedOctober 5, 2025
Last ModifiedOctober 16, 2025
Applies toArcGIS Data Store
Version found11.5
Operating SystemWindows Server
Operating System Version2019 64 Bit
StatusIn Review

Workaround

The fix is to copy the file cachestore-config.json.backup from the <ArcGISDatastore Data Folder>\etc folder and remove .backup.

Steps to Reproduce

Bug ID: BUG-000179933

Software:

  • ArcGIS Data Store

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