laptop and a wrench

Bug

The reference scale set in the map before publishing is honored in ArcGIS Collector (iOS and Android) but not in ArcGIS Online Map Viewer.

Last Published: September 14, 2020 ArcGIS Online
Bug ID Number BUG-000133278
SubmittedAugust 21, 2020
Last ModifiedMay 1, 2025
Applies toArcGIS Online
Version found8.2
Operating SystemWindows OS
Operating System Version10.0
StatusKnown Limit

Additional Information

This is a known limitation in ArcGIS Online Map Viewer. Refer to https://community.esri.com/t5/arcgis-online-questions/set-reference-scale-on-feature-services/m-p/223005 for more information.

Steps to Reproduce

Bug ID: BUG-000133278

Software:

  • ArcGIS Online

Get notified when the status of a bug changes

Download the Esri Support App

Discover more on this topic

Esri Community

Search for related information

Training

Find training related to this topic

ArcGIS Ideas

Explore ideas and give feedback

Get help from ArcGIS experts

Contact technical support

Download the Esri Support App

Go to download options