Bug
The “Read Timed Out” error creates orphaned items in Portal for ArcGIS.
| Bug ID Number | BUG-000128093 |
|---|---|
| Submitted | January 22, 2020 |
| Last Modified | June 5, 2024 |
| Applies to | Portal for ArcGIS |
| Version found | 10.6.1 |
| Operating System | Windows OS |
| Operating System Version | 2019 64 Bit |
| Status | Known Limit |
Additional Information
This is a known limitation. ArcGIS Enterprise is not designed to have a high-availability setup split across the separate data centers with high latency between the components.Workaround
- Log in to Portal for ArcGIS > My Content.
- Open the Item Details page for the items to be deleted.
- Note the Item ID from the URL for the orphaned item(s).
- Stop the Portal for ArcGIS service.
- Navigate to the portal content directory and find the item folder containing the orphaned item(s) using the Item ID noted in Step 3.
- Delete the folder containing the orphaned item(s).
- Restart the Portal for ArcGIS service.
- Log in to Portal for ArcGIS to confirm the deletion of the orphaned item(s).
Steps to Reproduce
Bug ID: BUG-000128093
Software:
- Portal for ArcGIS
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