laptop and a wrench

Bug

The pulldata("@exif") function does not support the High Efficiency Image File Format (HEIF) media on Apple devices.

ArcGIS Survey123
Bug ID Number BUG-000162265
SubmittedOctober 20, 2023
Last ModifiedSeptember 24, 2024
Applies toArcGIS Survey123
Version found3.18
Operating SystemApple iOS
Operating System Version14.0x
StatusDuplicate

Additional Information

Duplicate of BUG-000161037.

Workaround

Change the settings on the Apple devices from High Efficiency Image File Format to Most Compatible.

Steps to Reproduce

Bug ID: BUG-000162265

Software:

  • ArcGIS Survey123

Get notified when the status of a bug changes

Download the Esri Support App

Discover more on this topic

Esri Community

Search for related information

Training

Find training related to this topic

ArcGIS Ideas

Explore ideas and give feedback

Get help from ArcGIS experts

Contact technical support

Download the Esri Support App

Go to download options