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Bug

The published orthomosaic tile package (.tpkx) has missing tiles causing the caching process to fail.

Last Published: October 1, 2022 Site Scan for ArcGIS
Bug ID Number BUG-000152052
SubmittedSeptember 1, 2022
Last ModifiedJuly 31, 2024
Applies toSite Scan for ArcGIS
Version foundN/A
Operating SystemWindows OS
Operating System Version10.0 64 Bit
StatusWill Not Be Addressed

Additional Information

If the issue persists, please contact Esri Technical Support.

Workaround

Using the configuration settings, download the tile package from ArcGIS Online and publish it in ArcGIS Pro to skip the level of detail with a missing tile. A zoom-out level of detail with only one tile is usually the cause of the missing tile. All levels fail to publish if the tile is missing.

Steps to Reproduce

Bug ID: BUG-000152052

Software:

  • Site Scan for ArcGIS

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