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Bug

The print service fails and returns the error message, "AttributeError: module 'certifi_win32' has no attribute 'wincerts'" in an upgraded ArcGIS Enterprise 11.3 deployment.

ArcGIS GIS Server
Bug ID Number BUG-000168358
SubmittedJune 14, 2024
Last ModifiedNovember 5, 2025
Applies toArcGIS GIS Server
Version found11.3
Operating SystemWindows Server
Operating System Version2019 64 Bit
StatusKnown Limit

Additional Information

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Workaround

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Steps to Reproduce

Bug ID: BUG-000168358

Software:

  • ArcGIS GIS Server

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