laptop and a wrench

Bug

The print layouts list in the ArcGIS Experience Builder Print widget does not update after overwriting a custom print service.

ArcGIS Experience Builder
Bug ID Number BUG-000179343
SubmittedSeptember 9, 2025
Last ModifiedDecember 1, 2025
Applies toArcGIS Experience Builder
Version found11.5
Operating SystemWindows Server
Operating System Version2019 64 Bit
StatusAs Designed

Additional Information

This behavior is as designed. Print templates are oriented when the print service is selected. It is not possible to synchronize print templates with print service layouts, as doing so can cause printing failures if the templates are configured incorrectly. However, it is not necessary to reselect the print service to reorient the templates. A new template can be added with the updated layouts by clicking the + New Template button.

Steps to Reproduce

Bug ID: BUG-000179343

Software:

  • ArcGIS Experience Builder

Get notified when the status of a bug changes

Download the Esri Support App

Discover more on this topic

Get help from ArcGIS experts

Contact technical support

Download the Esri Support App

Go to download options