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Bug

The print area does not correspond with the extent of the ArcGIS Online Map Viewer export after adjusting the DPI when the ‘Set scale’ option is enabled.

ArcGIS Online
Bug ID Number BUG-000174189
SubmittedFebruary 10, 2025
Last ModifiedFebruary 11, 2025
Applies toArcGIS Online
Version foundNov 2024
Operating SystemWindows OS
Operating System Version11.0 64 bit
StatusDuplicate

Additional Information

Duplicate of BUG-000173156

Workaround

  1. Set the extent of the print area to the desired extent while the DPI is still at 96.
  2. Change the DPI to the desired value, disregarding the extent box enlargement, as the correct extent is maintained when exporting the map.
  3. Export the map and revert the DPI to 96 to choose a new area. This ensures the print preview is correctly aligned for the first and subsequent exports.

Steps to Reproduce

Bug ID: BUG-000174189

Software:

  • ArcGIS Online

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