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Bug

The Portal for ArcGIS web adaptor configuration fails when using the ArcGIS Enterprise Builder on a standard EC2 Amazon Server Instance (non Esri AMI).

Last Published: January 17, 2018 Portal for ArcGIS
Bug ID Number BUG-000109384
SubmittedNovember 8, 2017
Last ModifiedAugust 6, 2025
Applies toPortal for ArcGIS
Version found10.5.1
Operating SystemWindows OS
Operating System Version2016 64 Bit
StatusWill Not Be Addressed

Additional Information

Please use our Amazon Web Service (AWS) image. It is recommended to use command line tools or CF templates for this scenario. Thanks!

Workaround

Install the ArcGIS Enterprise 10.5.1 components separately (Portal for ArcGIS, ArcGIS GIS Server, ArcGIS Data Store and ArcGIS Web Adaptor).

Steps to Reproduce

Bug ID: BUG-000109384

Software:

  • Portal for ArcGIS

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