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Bug

The Portal for ArcGIS 'storageQuota' size is not increased after an upgrade.

Last Published: March 4, 2020 Portal for ArcGIS
Bug ID Number BUG-000122915
SubmittedJune 7, 2019
Last ModifiedJune 5, 2024
Applies toPortal for ArcGIS
Version found10.7
Operating SystemWindows OS
Operating System Version2016 64 Bit
Version Fixed10.8
StatusFixed

Workaround

Save the following script as a batch file, and run on the Portal for ArcGIS machine to update the 'storageQuota'.

 

"C:\Program Files\ArcGIS\Portal\framework\runtime\pgsql\bin\psql.exe" -U <iaa> -p 7654 -d gwdb -c "UPDATE public.gw_accounts SET quota=10995116277760 WHERE id='0123456789ABCDEF';"

 

  • Replace <iaa> with the Portal for ArcGIS primary site admin account username.
  • Using the notepad++, and save the script as a .bat file.
  • Copy the .bat to the Portal for ArcGIS machine.
  • Open command prompt as an administrator, and run the .bat file.
  • When prompted, supply the Portal for ArcGIS primary site admin password.
  • Restart the Portal for ArcGIS windows service to re-issue the self call.
  • Navigate to ArcGIS Portal Directory > Home > Portals > Self, and verify if the 'storageQuota' has been updated.
    • The new 'storageQuota' is 10995116277760.

 

Note: It is highly recommended to back up Portal for ArcGIS before running through this workflow.

Steps to Reproduce

Bug ID: BUG-000122915

Software:

  • Portal for ArcGIS

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