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The Portal for ArcGIS print service is unable to print basemap of a web map when a tile layer is added as a basemap.

Last Published: May 7, 2018 Portal for ArcGIS
Bug ID Number BUG-000083303
SubmittedNovember 14, 2014
Last ModifiedFebruary 14, 2023
Applies toPortal for ArcGIS
Version found10.2.1
Operating SystemWindows OS
Operating System Version2008 R2 64 Bit

Additional Information

Does not reproduce on current releases of the software.

Steps to Reproduce

Bug ID: BUG-000083303


  • Portal for ArcGIS

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