Bug
The Portal for ArcGIS Log4j Patch causes the Portal for ArcGIS 10.8.1 to Portal for ArcGIS 10.9.1 upgrade on Linux to fail and returns the error message, "Message: The requested resource [/arcgis/home/] is not available."
| Bug ID Number | BUG-000148411 |
|---|---|
| Submitted | April 11, 2022 |
| Last Modified | June 20, 2025 |
| Applies to | Portal for ArcGIS |
| Version found | 10.8.1 |
| Operating System | Red Hat Enterprise Linux |
| Operating System Version | 7.9 |
| Version Fixed | N/A |
| Status | Fixed |
Additional Information
This issue is resolved with the Portal log4j 10.8.1 Patch version B: https://support.esri.com/en/download/7969.Workaround
- Uninstall the Log4j Patch with ./removepatch.sh before upgrading to Portal for ArcGIS 10.9.1.
- Run the upgrade ./Setup for the Portal for ArcGIS 10.9.1 installer.
- Finish the upgrade through the 7443/arcgis/home/createadmin window in a browser.
- Check the /home/arcgis/arcgis/portal/framework/webapps directory for arcgis#home. This is present after the Portal for ArcGIS 10.9.1 upgrade installation.
Steps to Reproduce
Bug ID: BUG-000148411
Software:
- Portal for ArcGIS
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