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Bug

The Portal for ArcGIS app launcher behaves erratically and does not display apps added to 'showInAppLauncher'.

Last Published: January 2, 2019 Portal for ArcGIS
Bug ID Number BUG-000116134
SubmittedAugust 15, 2018
Last ModifiedJune 5, 2024
Applies toPortal for ArcGIS
Version found10.6.1
Operating SystemRed Hat Enterprise Linux
Operating System Version7.3 64 Bit
StatusNon-Reproducible

Additional Information

Updates to the config.js file under "\portal\webapps\arcgis#home\js\arcgisonline" are not maintained after the portal service is restarted. Updates to the config.js file have to be made under "/customizations//webapps/arcgis#home/js/arcgisonline/config.js" to be maintained after the portal service is restarted. This is documented in the 'Set advanced portal options' documentation: http://enterprise.arcgis.com/en/portal/latest/administer/linux/set-advanced-portal-options.htm#LI_187BD62C7A164149B4B35610662968BC

Workaround

It is possible to add Ortho Maker to the App Launcher by doing the following:

  1. Log into the subject portal as an Administrator.
  2. Confirm that the URL where Ortho Maker can be accessed that from where it would otherwise be found: https://machine.domain.com/portalwebadaptor/apps/orthomaker
  3. Go to the Content page > Add > Application
  4. Switch the radio button to Application.
  5. Set the Title and Tags appropriately.
  6. When the application is created, the user is re-directed to the Item Details page, go to the Settings tab.
  7. Under Data Source, supply the URL of the application (ex. https://machine.domain.com/portalwebadaptor/apps/orthomaker)
  8. Update the Share settings on the application according to the users' needs.
  9. To allow the application to show in the App Launcher, go to Organization > Edit Settings > General App Launcher and add the application.
  10. Save and the application can be accessed via the app launcher.

Steps to Reproduce

Bug ID: BUG-000116134

Software:

  • Portal for ArcGIS

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