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Bug

The pop-up on a web map does not show the value of new fields when overwriting the map service in the ArcGIS Enterprise portal.

Last Published: June 17, 2020 Portal for ArcGIS
Bug ID Number BUG-000131622
SubmittedJune 16, 2020
Last ModifiedJune 19, 2025
Applies toPortal for ArcGIS
Version found10.8
Operating SystemWindows OS
Operating System VersionN/A
StatusNon-Reproducible

Additional Information

This defect was logged against a no longer supported version of the software. The issue is not reproducible in newer versions of Map Viewer. If the issue persists, contact Esri Support Services as a new reproduction case is needed to continue the investigation.

Workaround

  1. After configuring the pop-up, save the web map.
  2. Reload the web map, and the value for the new field displays on the pop-up.

Steps to Reproduce

Bug ID: BUG-000131622

Software:

  • Portal for ArcGIS

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