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Bug

The pop-up fails to play the MPG video file stored on a local drive in ArcGIS Pro 2.7.

Last Published: October 6, 2021 ArcGIS Pro
Bug ID Number BUG-000138846
SubmittedApril 8, 2021
Last ModifiedFebruary 10, 2025
Applies toArcGIS Pro
Version found2.7.2
Operating SystemWindows OS
Operating System Version10.0
StatusNon-Reproducible

Additional Information

This issue is not reproducible in ArcGIS Pro 2.8.

Workaround

Add the hyperlinks to a new field in the feature layer's attribute table:

  1. Configure the pop-up to include the hyperlink as a new field.
  2. Copy the hyperlink from the pop-up by clicking a feature on the map.
  3. Paste the link to the path bar in Windows File Explorer. The Windows media player is activated, and the MPG video plays as expected. 

Steps to Reproduce

Bug ID: BUG-000138846

Software:

  • ArcGIS Pro

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