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Bug

The pop-up configuration on the imagery layer is not honored in Map Viewer Classic.

Last Published: November 9, 2021 Portal for ArcGIS
Bug ID Number BUG-000144350
SubmittedNovember 7, 2021
Last ModifiedJune 5, 2024
Applies toPortal for ArcGIS
Version found10.8.1
Operating SystemWindows OS
Operating System Version2019 64 Bit
StatusWill Not Be Addressed

Additional Information

Map Viewer Classic is being deprecated so it is recommend to use Map Viewer where the issue does not occur. Alternatively, reconfigure the pop-up in Map Viewer Classic.

Workaround

  • Open the web map in Map Viewer, and the pop-up on the imagery layer is shown as configured.
  • The pop-up can be reconfigured in Map Viewer Classic.

Steps to Reproduce

Bug ID: BUG-000144350

Software:

  • Portal for ArcGIS

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