laptop and a wrench

Bug

The point or multipoint feature class cannot be applied to ArcGIS 3D symbols with the warning message, ”Requested operation could not be completed” returned, in a scene on ArcGIS Pro 3.1.x when the PC log-in user includes Japanese characters.

ArcGIS Pro
Bug ID Number BUG-000158526
SubmittedMay 24, 2023
Last ModifiedMay 6, 2025
Applies toArcGIS Pro
Version found3.1.1
Operating SystemWindows OS
Operating System Version11.0 64 bit
StatusNon-Reproducible

Additional Information

This issue is non-reproducible in ArcGIS Pro 3.5.

Workaround

Create a PC log-in username in English or using numbers.

Steps to Reproduce

Bug ID: BUG-000158526

Software:

  • ArcGIS Pro

Get notified when the status of a bug changes

Download the Esri Support App

Discover more on this topic

Get help from ArcGIS experts

Contact technical support

Download the Esri Support App

Go to download options