laptop and a wrench

Bug

The Plan Routes tool in ArcGIS Online does not produce any routes and fails if the analysis does not return to the start location.

Last Published: January 2, 2018 ArcGIS Online
Bug ID Number BUG-000104887
SubmittedMay 3, 2017
Last ModifiedAugust 20, 2025
Applies toArcGIS Online
Version foundN/A
Operating SystemWindows OS
Operating System Version10.0 64 Bit
Version Fixed5.2
StatusFixed

Workaround

If returning to a different location is not necessary, run the analysis with the 'Return to start' option checked.If cannot return to start location, use the Ready-To-Use Services in either ArcMap or ArcGIS Pro.

Steps to Reproduce

Bug ID: BUG-000104887

Software:

  • ArcGIS Online

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