laptop and a wrench

Bug

The outputs from the 'Multipatch to Collada' tool fail to be imported with the 'Import 3D Files' tool in ArcGIS Pro, and return the following error message, "ERROR 050038: No Valid Files."

Last Published: September 30, 2020 ArcGIS Pro
Bug ID Number BUG-000134203
SubmittedSeptember 29, 2020
Last ModifiedJune 25, 2025
Applies toArcGIS Pro
Version found2.6.1
Operating SystemWindows OS
Operating System Version10.0 64 Bit
StatusWill Not Be Addressed

Additional Information

We apologize that we were unable to address this issue within the current product support cycle.  If the issue continues to affect your work in a supported release, please contact Technical Support.

Workaround

Open the .dae file in ArcGIS CityEngine and view it there.

Steps to Reproduce

Bug ID: BUG-000134203

Software:

  • ArcGIS Pro

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