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Bug

The output PDF file from the Print widget of Web AppBuilder for ArcGIS does not maintain the scale specified in the Force scale option when using the print service.

Last Published: June 3, 2019 ArcGIS Online
Bug ID Number BUG-000113364
SubmittedApril 19, 2018
Last ModifiedJune 5, 2024
Applies toArcGIS Online
Version found6.1
StatusNon-Reproducible

Additional Information

The templates that came with the default print service in ArcGIS GIS Server 10.6 and 10.6.1 computed both the size of the scale bar and the scale text based on the center of the extent being exported. This was in line with Map Viewer in the ArcGIS Enterprise portal and ArcGIS Online but differed from the behavior of Web AppBuilder for ArcGIS and the expectations of many users. Beginning in ArcGIS GIS Server 10.7, the scale text is now computed at the equator rather than the center of the current extent to match the expected behavior of many users and to match the scale text shown by Web AppBuilder for ArcGIS.

Steps to Reproduce

Bug ID: BUG-000113364

Software:

  • ArcGIS Online

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