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Bug

The output layer from the Generate Travel Area tool fails to open when exported as an .xlsx file, displaying the error: "Excel cannot open the file ‘File_Name’ because the file format or file extension is not valid. Verify that the file has not been corrupted and that the file Extension matched the format of the file.".

ArcGIS Online
Bug ID Number BUG-000181985
SubmittedJanuary 2, 2026
Last ModifiedJanuary 7, 2026
Applies toArcGIS Online
Version foundN/A
Operating SystemWindows OS
Operating System Version11.0 64 bit
StatusIn Review

Workaround

Download the resultant layer in .csv format.

Steps to Reproduce

Bug ID: BUG-000181985

Software:

  • ArcGIS Online

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