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Bug

The Origin Destination Cost Matrix (asynchronous) utility in Portal for ArcGIS does not accept the Network Analysis geoprocessing service.

Last Published: February 5, 2018 Portal for ArcGIS
Bug ID Number BUG-000110173
SubmittedDecember 13, 2017
Last ModifiedJune 5, 2024
Applies toPortal for ArcGIS
Version found10.5.1
Version Fixed10.6
StatusFixed

Workaround

Open NetworkAnalysis (geoprocessing service) in ArcGIS Server Manager. In Parameters, change the value "Maximum Number of Records Returned by Server" from 1,000 to 1,000,000. Portal for ArcGIS then accepts the service URL as the Origin Destination Cost Matrix utility service.

Steps to Reproduce

Bug ID: BUG-000110173

Software:

  • Portal for ArcGIS

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