laptop and a wrench

Bug

The option to convert to a trial organization exists for ArcGIS Online organizations that cannot be converted.

Last Published: September 26, 2014 ArcGIS Online
Bug ID Number BUG-000081675
SubmittedSeptember 16, 2014
Last ModifiedAugust 21, 2020
Applies toArcGIS Online
Version foundNo Version Found
Version Fixed3.5
StatusFixed

Workaround

Customer Service may convert the expired ArcGIS Online organizational account to an ArcGIS Online 30-day free trial organizational account, which can then be converted to a public account.

Steps to Reproduce

Bug ID: BUG-000081675

Software:

  • ArcGIS Online

Get help from ArcGIS experts

Contact technical support

Download the Esri Support App

Go to download options

Discover more on this topic

Esri Community

Search for related information

Training

Find training related to this topic

ArcGIS Ideas

Explore ideas and give feedback